Quality in management
In the area of management and services, the URV is committed to establishing quality assurance mechanisms that can be applied to the different services and administrative units, thus ensuring the desired quality standards. The approach to quality management is based on introducing a culture of quality to as many structures as possible with the aim of creating an effective and efficient organisation that is based on the common criteria and values that we want to have as a university.
Among the different mechanisms established in order to ensure quality, the URV is working on process documentation, the creation of Service Charters and the implementation of several quality management systems.
- Quality assessment
- Service charters
- Process management
Some of the URV's services and units have received external certification that their quality management system meets the requirements of the ISO 9001 standard. This international standard gives recognition to the quality management model.
Awards, distinctions and recognitions for quality
