GENERAL CONSIDERATIONS
Presentation of applications
Templates of the applications are available on the website. An explanation is given on how each application is to be presented and in which cases the document needs to be registered.
When the procedure is not initiated by the interested party, but by:
The individual in question must also provide proof of their identity (identity card, passport, driving licence or university card).
The others ways of presenting documentation at the URV, along with the relevant laws and deadlines:
- Via the online administrative procedures on the URV’S intranet:
- Access via the online procedures on the URV's Intranet.
- If you cannot access the URV's online procedures on the intranet, you can present your documentation to the URV's electronic registry. Click on the following link: Register General de la URV, then click on "Accés al registre electrònic" and then click on "Instància genèrica" to upload your documentation.
- By ordinary post. If the documentation is sent by certified delivery, it must be presented at the corresponding post office in accordance with article 31 of Royal Decree 1829/1999, of 3 December, in an open envelope so that the application addressed to the University can be dated and stamped before being certified. If the application is not dated and stamped by the post office, the date on which it arrives at the General Registry of the University will be regarded as the date of presentation.
- At the registry of a national public administration or autonomous region of Spain. Applications may not be presented at the registry of a local public administration.
- At the diplomatic representations or the consular offices of the Spanish state abroad.
Applications must be presented within the periods established in the timetable of administrative procedures that is approved each year in the registration regulations. These periods are published online under each procedure.
Online procedures/email
The URV offers the possibility of carrying out certain procedures online.
However, you should be aware that to carry out procedures online you must have a URV email account.
During their time at the URV, all students are assigned a URV email account with the format name.surname@estudiants.urv.cat and this email address is used for all communications between the URV and the student, including online procedures.
This email address ceases to function two years after the last year in which the student has registered at the URV. From that moment, the URV instead uses the email address that appears in the student's records.
In some instances, a student may not have a URV email address and has not provided any personal email address. If such students wish to carry out online procedures, they must contact the secretary's office of their faculty/school to request that an email address be added to their records, so they can carry out the desired procedures.
Calculation of deadlines
Unless specifically stated otherwise, any reference to days means calendar days.
If the last day of the period coincides with a Saturday or Sunday, the deadline will be put back to the following Monday.
Except for the deadlines established, these regulations do not consider the month of August to be a working month.
Resolution
A resolution regarding an application will be communicated:
- Whenever possible at the moment the application is made or, at the latest, five days after the student has made the application and presented all the documentation, if appropriate.
- At the latest, within the period established by law: 3 months.
Notification
Resolutions will preferably be communicated by email for certain procedures.
Alternatively, they may be communicated by:
- By certified post with acknowledgement of receipt to the address indicated on the official application.
- By being informed that he/she can come and collect the notification in person and sign an acknowledgement of receipt.
- By courier, which the student is responsible for organizing and paying for. The courier must present the corresponding authorization of the student.
All emails between the URV administration and the student must be via the student's URV email address.
Once the student has completed their course, email communication may be via the student's personal email address provided that the student has given consent for this.
Appealing against a resolution
Students who have an application rejected or who do not agree with a resolution may file an appeal.
An administrative appeal is the procedure that allows a student to request that the URV annuls or reforms an administrative resolution. These appeals are regulated by Law 39/2015 of 1 October, of the common administrative procedure from public administrations.
All resolutions must clearly state this right, the type of appeal which is possible and the date by which it has to be presented.
Issuance of accrediting documents
In accordance with the URV's decree on fees, students must pay a fee for the issuance of official certificates regarding their academic or financial record or courses that they are currently following or have completed. This does not apply to the provisional degree certificate, for which there is no charge. When the application is presented, the secretary's office will issue an invoice that the individuals must pay either by card or in cash at one of the collaborating banks.
No charge is applied for the issuance of the student’s registration document or for an academic transcript if this intended for certain purposes (transfer of record, collaboration grants, etc.).
The document may be collected by:
- the student
- a representative of the student
- a duly authorized person
- courier, which the student is responsible for organizing and paying for, and for which the student must present the corresponding authorization.
If there are any differences between translations, the Catalan version prevails.
